Some offices need a little more help than others when it comes to billing. MedBilling™, a division of Health Data Services, can assist you with complex coding issues, compliance and collection procedures to ensure maximum cash flow. We will work your claims to avoid or resolve any barriers created by insurance companies. We will work with your patients to expedite their payments to you. Our goal is to get you every dollar you deserve.

If you are experiencing difficulties with your billing and collections or if you just want to save time, money and all the frustration associated with billing, MedBilling™ may be just the solution you need. Please read more about our services below.


Expertise | Improved Cash Flow | Reduced Headaches | Competitive Fees
Security | Comprehensive Services

Expertise

Knowledgeable Trained Team
Our account representatives are thoroughly trained through an extensive orientation and mentoring program. They are involved in ongoing, continuous education in general billing activities, insurance company requirements and specific billing needs. Our staff stays current so that you don't have to.

Experienced Leadership
The management team involved with MedBilling has over 50 years of combined experience in health care. We put that experience to use in designing a model for success in the field of medical billing and collections. See About Us.
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Improved Cash Flow

Reduced Errors
Because our staff processes so many claims in many different clinical settings, fewer errors occur. This translates to faster and more accurate claims for you.

Aggressive Claims Management
We make sure your insurance claims are paid quickly. For private patient accounts, we send statements and past due letters. If all else fails, we will turn your account over to a collection agency. It may be one of your choice, or one with whom we have a strong working relationship.

Fee Evaluation
We continuously monitor your fees to ensure that you are getting the maximum reimbursement for your efforts from the insurance companies.

Coding Recommendations
We will let you know immediately if you receive denials or reduced payments due to improper coding.

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Reduced Headaches

No Staffing Costs / Turnover
One of the biggest headaches for any clinical practice is maintaining a competent, motivated staff. Often, a good employee's tenure is all too brief. We take those headaches away!

Great Support
Our staff is always available during routine office hours to answer any questions that you may have.
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Competitive Fees

Flexible Rates
We charge a percentage of what we collect based on your specialty and the specific services we provide for you. The more you do in your office, the lower our fee.

No Hidden Fees
We charge you a percentage of the revenue you bring in. There are no hidden fees for reports or other routine services. You will know exactly what your billing activity costs you.
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Security

Patient and Insurance Payments Are Made To You
You can rest assured that your money is forthcoming. Payors send all payments directly to you — we never handle your money. We always want you to have the greatest confidence that your cash is safe.
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Comprehensive Services

Electronic and Paper Filing
We have the most comprehensive electronic filing capability in the business. More claims file electronically which results in faster payments to you. In addition, we charge the same rate regardless of whether the claim is filed electronically or by paper.

Automatic Filing of Secondary Claims
There are no delays in filing claims to secondary insurances. We handle that for you — fast and accurately.

Insurance Follow-Up and Appeals
We work with insurance companies to maximize your income. There is more to insurance claims management than filing the claim. Insurance companies are skillful at slowing down the process and minimizing their payments to you. We will use all legitimate means to make sure that you receive the compensation that you deserve.

Patient Statements
Your patients will receive easy-to-understand, timely statements letting them know exactly how much they owe. Each month they will receive a follow-up statement for four months, or until they pay off their balance. Each month the statement will include a more assertive message to the patient about paying their bill.

Read more about our Claims and Statements Processing

Dunning Letters
We have found that some patients often ignore statements. To help ensure private payment prior to the costly process of using a collection agency, we send three letters to the patient or responsible party requesting payment. This substantially increases the success of the collection process.

Office Training
If your office needs training and assistance in managing your financial performance, we have the resources to provide that assistance to you.

Facilitation of Collection Agency Efforts
Monthly, we will give you a list to review prior to sending accounts to a collection agency.
If we are unsuccessful in compelling the responsible party to pay, we will send accounts to a collection agency on your behalf. We work with several different collection agencies but we can work with your preferred agency if you wish.

Reporting
Our service will give you standard reports that will track your financial activity. In addition, you will have the ability to generate very detailed specific reports at any time. Our reports will enable you to thoroughly analyse your practice. Some of the issues you can evaluate include:

  • Procedure volumes
  • Diagnosis trends
  • Charge tracking
  • Payor mix
  • Capitation
  • Payments by insurance
  • Activity by provider
  • Activity at multiple locations
  • Refferal patterns
  • Patient demographic tracking
  • Aging of accounts
  • Charge volume
  • Write off activity
  • Payment plans

Our reporting is extremely sophisticated and can provide you with any information vital to your practice. In addition, we can assist you in designing the reports that are right for your specific needs.

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